Return, Exchange & Cancellation Policy
- Order Cancellation
- COD orders can be canceled within 24 hours of placing the order.
- Prepaid orders cannot be canceled once processed.
- Shipped orders cannot be canceled.
2. Returns & Exchanges
- We do not accept returns for change of mind or preference.
- Exchanges are accepted only if:
a. The product is damaged
b. A product is missing
c. An incorrect product is received
3. Exchange Conditions
- Request must be raised within 48 hours of delivery.
- A mandatory unboxing video is required for all claims.
- Product must be unused, unworn, and in original packaging with tags & invoice.
- Customized products are non-returnable & non-exchangeable.
4. Refunds
- No cash refunds.
- Approved exchanges will receive:
a. A replacement product (shipping charges may apply), or
b. A discount coupon of equal value if replacement is unavailable.
5. Coupon Validity
- Valid for 6 months
- Usable on orders of equal or higher value
- Non-transferable & non-combinable
📩 For requests, email artblingjewels@gmail.com within 48 hours of delivery.